ADP Workforce Now – Overview Features Pricing Reviews & Comparison

ADP Workforce Now is amongst one of the finest human capital management solutions. It is a comprehensive tool that helps companies handle compliance, payroll, labor management, time management, benefits management and other HR processes. It is well suited for small, mid-size, or big organizations.

The whole system was built with the help of input received by the HR professionals, operating closely.The whole integrated suite is built on a single database and it helps the clients to reduce the manual managerial tasks. It also combines with other business and HR applications through the ADP marketplace and APIs.

APIs and ADP Marketplace play a vital role in coordinating with HR and various other business applications. The work of the application is accumulating and automating the HR forms of an organization into a solitary dashboard. It is also involved in the creation of extra user authorisation for the workers enabling them to deal with numerous HR functions and create wise reports. Handling the application becomes a hassle-free task with the help of demo, instructional videos, and online help.


1.     Payroll Simplified: ADP Workforce is responsible for simplifying the payroll of the employees. It helps organizations remove the burden of payroll management. It benefits businesses to improve their productivity and makes sure that employees are paid on time.

2.     Pay on Time, Be Away from Errors: It involves the accurate distribution of pay among the employees, deductions and tax filings. The errors can be minimized by the built-in alerts in the system. The software is also known for regulatory and compliance support.

3.     Access through Any Device: You can say it is compatible for all devices be it Smartphones, desktop or Tab’s. The employees can access the time, pay-stubs and forms W-2, and attendance, and more.


process automation Streamline Processes: The critical processes such as onboarding, record-keeping, and employee status changes are no such big deal with the help of ADP Workforce Now. The tracking of certifications, licenses and other information also becomes easy with the software. The tracking of compliance data and its reporting also falls alongside all the benefits provided by the software.

Employee Self-Service ESS (Employee Self-Service): The software helps the employees to access their pay, benefits and time information. Time off can be requested by the software. Also, viewing the work schedules, downloading of the pay statements, configuring direct deposit settings and managing the benefits information are many of the advantages provided by the software.

real time data View Real-Time Insights: ADP Workforce Now gives you the real time critical metrics including cost of labor overtime, actual vs. scheduled hours, a turnover rate and other KPIs. 

integration Integration with Your Legacy Systems and Databases: Integration of the suite with various types of systems is taken care of by the standard APIs. Accounting, ERP, time and attendance, recruiting and on-boarding, platforms for learning, benefits administration, benefits of the employee, and productivity and collaboration are the various systems involved in integration. There are various add-ons also available, some of which are Workday, ZipRecruiter, Litmos, TSheets, QuickBooks, Slack, and Microsoft Teams.

mobility icon Mobility: Managing the information becomes an easy task with the help of an app provided by ADP Workforce Now. The app is available both for iOS and Android platforms. The app provides the employee and managers the ease to access the time and attendance features, benefits information, and more, 24/7. The secure access to the app is granted through a PIN, password or fingerprint.


adp workforce dashboard
ADP Workforce dashboard

Time, PTO, and Attendance: ADP Workforce has one such feature, which ensures tracking the attendance of the employees. It also ensures tracking the PTO( Paid time off), time sick time, schedules of the employees, and various other workforce-related information.

Cost Management: The software allows the administering of the reports of expense. Also, it ensures functionality for employees to track reimbursements.

Salary Formation: The software cuts off the hassle of managing the positioning layout, a description of it, and the pay grades/structure for each role.

Adherence: The adherence feature of the software assures protecting from hazardous areas. This is done by making sure that through sheer reporting and tracking, compliance rules are achieved.

Benefits Organizations: The software allows changes at the time of open enrolment and viewing plans, with the help of which the employees can manage their benefit plans. The plans chosen by the employees allow them to report the payroll deductions and manage it.

Benefits Manager: Handling the answering or updating of the questions related to benefits and receiving the information about the benefits provided to the employees.

Mobile: The employees hold the right to view the information regarding the Pay stubs and W-2 with the help of a smartphone app or mobile optimized website.

Record Management: Using a centralized database, the information related to employee benefits and eligibility managed and tracked.

Enrollment Planning: During the open special enrollment periods, the employee can be enrolled in the health insurance plans. Required changes can be done to benefits data in real time.

Third Party Carrier Integration: Third party carriers are known to provide a unique marketplace of benefits products; those can be accessed using the software. One is free to customize its bundles or can also choose from the formerly built bundles. This is done within a system to offer to their respective employees.

Total Compensation Statements: The employees can prepare ad hoc and historical total compensation statements. The employees are granted access to these statements, which gives them a comprehensive view of their compensation. The compensation view would include benefits, wages, and stock options.

Self-service Portal: Full access is granted to the employees to log in freely and can also review their benefits program elections 24/7 details. The employees can also make the required changes in the details.

Benefits Dashboard: The software provides a dashboard which is readable and is often single page. It is known to work as a real-time user interface. The role of the dashboard is majorly in presenting historical trends of the benefits data. It also helps in presenting the current status of the benefits of data graphically. This enables us to make informed decisions instantaneously at a glance.


Payroll Entry: Entry of the payroll for all the employees is allowed to the administrator, based on the salary or total hours worked.

Time off Accrual: Sick and vacation days of the employees can be calculated and tracked.

Direct Deposit: Paychecks can be automatically deposited into the employees’ bank accounts.

Expense Reimbursement: Reimbursement can be provided to the employees for business-related purchases by the administrator.

Pre-tax Deductions: Deductions of the wages for healthcare from the paychecks are automatically performed.

Wage Garnishment: Rights to set up the deduction of wage garnishment from the employee’s paycheck is provided to the administrator.

Approvals: The administrator can submit a payroll approval request. However, the approver has the right to approve, deny, or reassign it to the appropriate approver.

Social Sourcing: The user is allowed to share job posting on social channels, enabling them to reach a vast number of audience.

Job posting: The job listings can be posted onto the job boards.

Candidate Sourcing Metrics: These comprise of the reports where the applicants find job postings.

Candidate Search: Qualified candidates can be searched by integrating with career sites.

Career Page Configuration: Involved in configuring the branded career page for the user’s website.

Dashboards and Reporting: Comprises of analytical and reporting tools. These tools are responsible for providing visibility into labor cost and also help by enabling data-driven decisions.

Data Collection: The options of labor data collection comprises of web, mobile, and hardware.
Language Options: Its multiple language options allow it to be used globally.


Goal Management: It allows the goals to be aligned throughout the organization. The managers hold the right to create or cascade down the goals. Also, the progress of the goal can be tracked.

Reviews and Feedback: Performance of an employee cannot be guaranteed without good feedback and reviews by their colleagues. Thus, the performance reviews can be created by using the templates/libraries and are delivered. Therefore, the feature allows comparing the performance of the employee and making promotion and compensation decisions. Feedback process can also consist of 360-degree feedback.

Compensation: Management of the bonus and merit pay distribution can be performed based on customizable rules for the organization.

Succession Planning: Involved in managing the talent pool to ensure that the key individuals are being prepared for their respective key roles.   

Career and Development Planning: It helps managers and individuals to identify their career paths. Also, in the development of competencies for their respective career paths.

Tax Calculation: Plays a significant role in calculating taxes due. It may also include resources or tools used for federal and state tax compliance.

Tax Filing: Payroll tax forms can be automatically filed for the federal, state, and local taxes. Therefore, cutting of the hustle.  

Automatic Tax Payment: The payroll vendor is allowed to pay through the power of attorney, to make electronic payments of withheld taxes to the government. 


Applicant Data Management: It involves storing the applicant data which can be accessed by multiple people on a team.

Candidate Evaluations: Users are enabled to share feedback on candidates.

Automated Resume Parsing: Resumes and applicant data can be analyzed based on user-selected preferences.

Candidate-Facing Statuses: Candidates holds he access to view where they are in the hiring process.    

Dashboards: Dashboards allows tracking information like current count, open positions, and recruiting pipeline. 

Workflow Building: It helps in enabling the building of custom recruiting workflows.

Hiring Processes Tracking: A candidate spot can be tracked in the hiring process.

Scheduling: Helps by integrating with the calendars. Also, it allows the scheduling of phone screens and interviews.

How It Helps Overall Management

User Role Access: Employees are provided with the self-service access, while managers are provided with a centralized view.

Employee Information: Employees’ information can be managed.

Employee Information Automation: Employees’ promotions, position changes, and company policy changes can be automated.

Schedule Creation Tools: Comprises of the crucial tools which help in scheduling and shifting creation and management.

Schedule Management: Cutting down on the hustle of keeping track of vacation, holidays, absences, breaks, and overtime by using scheduling tools.

Employee Leave Management: The employee’s eligibility for paid and unpaid leave can be managed based on the criterias including vacation, sick time, and more.

User Access: Access is granted to select THE features and data based on the users’ role, both internally and externally.


Recruiting Marketing: Involves tracking and management of the advertisements and job postings across multiple channels.

Sourcing and Candidate Identification: Passive talent can be recruited by searching from a large candidate pool.

Job Posting: It provides the ability to post job descriptions. It also allows the candidates to apply within the software or white-label to apply on the company’s website.

Interview and Offer Management: Interview scheduling, sample questions, and offers are provided by the software, making it easy for the user.

Applicant Tracking: Candidate applications throughout predetermined stages of the recruiting process can be tracked and analyzed by using the tools provided.

Onboarding: Tracks key steps in the onboarding process can be tracked. Also, the new employee orientation and employee payroll documents can be tracked similarly.


Time Tracking Integration: Administrator has access to import hours from the time tracking systems.

Accounting Integration: It provides standard integration with third-party accounting software.

API / Integration: API expanded as an application programming interface – provides a specification for how the application communicates with other software. It is typically responsible for enabling the integration of data, logic, objects, etc. with other software applications.

Core HR Integration: Provides standard integration with third party’s core HR software.


Reporting and Dashboards: Access is provided to the pre-built custom reports and dashboards.

User, Role, and Access Management: Access are granted to select the data, features, objects, etc. based on the users, user-role, groups, etc.

Performance and Reliability: Consistency of the software is a remarkable feature. It also allows users to complete tasks quickly. This is because they are not waiting for the software to respond to an action they took.

Scalability: Administrator holds the rights to easily add employees and grow the payroll process as their company grows.

Customization: Administrators are given the rights to customize to accommodate their unique processes. It includes the ability to create custom objects, fields, rules, calculations, and views.

Internationalization: Users are allowed to view and transact business with the same content in multiple languages and currencies.

Reporting: Reporting of all data contained within the system is enabled. It typically consists of standard reports as well as their ability to create ad-hoc reports.

Dashboards: These are easy to read, often single page, real-time user interface. They are responsible for presenting a graphical presentation of the current status and historical trends of an organization’s KPIs, which enables instantaneous and informed decisions to be made at a glance.



Paylocity is another such competitor of ADP, which aims at delivering a unified manifesto for the professionals. The platform is well known to provide professional tools which are required to make strategic decisions in the areas of benefits, core HR, payroll, talent, and management of the workforce. It also holds a major place in helping professionals in cultivating a modern workplace and also improving the engagement of the employee.
Reviewers found Paylocity better in comparison to ADP Workforce Now, because of the following traits:

  1. Provides ease while doing a business
  2. Better at providing support
  3. It is easier to set up the software


UltiPro stands for ‘Ultimate Software’s cloud payroll solution. ‘UltiPro’ is known to help people by decreasing the level of complexity of their work, thereby simplifying it. UltiPro also aids organizations in increasing their engagement and productivity all over their global workforce.
According to the reviewers, UltiPro lacks in satisfying them in comparison to ADP as:

  1. It is slower in rate to reach ROI while ADP proves to be much faster than it.
  2. It is much more expensive which limits its use by small scale organizations who cannot afford it.
    However, a plus point of UltiPro is the ease it provides when doing business.

Workday HCM

Workday Human Capital Management is designed as the sole system which has a common data source, a security model, and single user experience. A cloud-based system is offered to the organizations by this system. The cloud-based system provided by it advances to meet the altering business needs, today as well as into the future. The system is known to be user-friendly, and its global system helps its customers to be always up-to-date. This is irrespective of the fact that the customer is using Workday on a browser or using on a mobile device.

According to the reviewers, Workday HCM is found to be better at support than ADP Workforce Now.

Kronos Workforce Central

The Kronos Workforce Central suite was primarily designed on the belief to prevent a user from sacrificing the functionality and features user wants, for the simplicity user needs. It is believed to put in attendance and time, HR, absence management, scheduling, payroll, hiring, and labor analytics into a single integrated workforce management system. Thereby ensuring to help the organization be more productive. Also, it aims at reducing labor costs, minimizing the risk of compliance, and improving engagement of the employee.

According to reviewers, in comparison to ADP Workforce Now, Kronos Workforce Central lacks satisfying organizations as:

1.    It is slower in rate to reach ROI while ADP proves to be much faster than it.

2.    More expensive

While Kronos Workforce Central has the upper hand as it is found to be easier to do business with.


One of the many HR technology providers is Paycom, which has a single-database. It is an all in one application, an end-to-end product which aims at providing solutions for the acquisition of talent, Labor and Time Management, Payroll, HR Management, and Talent Management.

According to reviewers, in comparison to ADP Workforce Now, Paycom is:

1.    Better at support

2.    More Usable

3.    Provides ease while doing a business

Paychex Flex

Paychex gained the belief of organizations, as it aims at reducing the complexity and risk of running the organizations own payroll. It also ensures greater accuracy, up-to-date tax rates, and regulatory information.

According to the reviewers, in comparison to ADP Workforce Now, Paychex Flex is:

1.    Easier to set up

2.    Provides ease while doing a business

3.    It is found to be better at support


Oracle’s PeopleSoft applications are built to crack the most multiplex business requirements. The applications aim at providing comprehensive business and industry solutions. Also, it enables the organization to increase their productivity, accelerating its business performance, and providing them with a lower cost of ownership.

According to the reviewers, in comparison to ADP Workforce Now, PeopleSoft lacks in satisfying organizations as:

1.    It is slower in rate to reach ROI while ADP proves to be much faster than it.

2.    More expensive

3.    Easier to do business with


TriNet provides HR solutions to small and medium-size businesses (SMBs). It offers access to human capital expertise, benefits, risk mitigation and compliance, payroll, and real-time technology. Thereby, help in freeing up SMBs from HR complexities. It plays a significant role in empowering SMBs to focus on what matters most, which is undoubtedly growing their business. 

According to the reviewers, in comparison to ADP Workforce Now, TriNet is:

1.    Easier to set up

2.    Provides ease while doing a business

However, it is slower in rate to reach ROI while ADP proves to be much faster than it, which gives ADP an upper hand.

Bamboo HR

Bamboo HR is known to help make a successful transition, from tracking the information of employee in spreadsheets to manage it with the help of personalized HR software. This helps the organizations as it frees up their time for more important work.

According to the reviewers, in comparison to ADP Workforce Now, Bamboo HR is:

1.    Easier to set up

2.    Easier to admin

Oracle Talent Management Cloud

Oracle Talent Management Cloud allows one to manage its complete talent lifecycle, which involves sourcing of candidates, goal management and performance, performing talent reviews, and development of careers and successions. Continuous learning is provided to keep the talent engaged.

According to the reviewers, in comparison to ADP Workforce Now, Oracle Talent Management Cloud is less satisfactory as it is:

1.    It is slower in rate to reach ROI while ADP proves to be much faster than it.

2.    More expensive


ADP Workforce Now has a subscription plan which gives it an upper hand over other HR & Employee management apps that do not have one.
The workforce does not have a free trial while it has been recorded that 87% of the apps have a free trial.
Also, the ADP Workforce Now has no free plan which has been observed in 21% of the apps. These areas are to be worked upon by the ADP Workforce Now to acquire a consistent top position in the market.

ADP Workforce Now Software Pricing Models:

Three standard pricing models are known which are listed as follows:

•    Subscription/Software-As-A-Service:

In this model, the software can be accessed all across the Internet and is however opposed to being installed on-premises. The user ought to make the payment either on a per-user basis, or the user can also pay on a subscription basis. Generally, for using the software, the customers are required to pay a monthly fee until a specific period. The subscription pricing model is more common here.

The Upfront cost for customizing and integrating the software is much less in case of SaaS as compared to the perpetual license cost as; there is not much flexibility with SaaS systems in this area.

The cost that has to be paid periodically is higher in SaaS. This is because the customers are required to make monthly payments as a subscription fee. Additionally, the customers who are using premium support services ought to pay an extra fee.

However, the total cost of ownership in both the above-discussed cases is almost the same. It may span over 7-10 years. However, a higher perpetual license fee upfront may have to be paid by the customer. The software cost varies from starter range to mid-range to enterprise level.

To conclude, ADP is a reliable and affordable solution for mid-sizeorganizations to improvise their human capital management. It becomes a hassle-free task for the user to set it up as it provides online support, demos, and video tutorial. There is no denying the fact that the management of the software is commendable. 

It takes utmost care of the employees and administration, making it easier for the organization to focus on other important works. It has proved to be faster in rate to reach the ROI, which isn’t observed in many of its competitors. This property allows it to give fierce competition to other software in the market.

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